To access DVA services, you need a referral from a GP, specialist, treating hospital doctor, a hospital discharge planner, or an osteopath with a current referral. Your osteopath must be able to provide services under Medicare.
Please have your DVA card handy when booking with/ visiting your osteopath so that they can check your eligibility. The osteopath will claim from DVA directly for an eligible service. You should not have to pay anything out of pocket, and osteopaths are not permitted to charge a gap fee.
If you have a DVA Gold Card, DVA will pay for osteopathic services to meet your clinical needs.
If you have a DVA White Card, DVA will pay for osteopathic services related to your accepted injury or disease.
You should tell your treating osteopath the name of any other osteopath, physiotherapist or chiropractor who has provided you with treatment during the previous 12 months. This will prevent your current provider from experiencing difficulties in claiming payment for services provided to you.
For more information, visit the Department of Veterans Affairs website.