Effective Communication with Problematic Patients (M)

Osteopathy Australia eLearning

Content Author: Jena Chang

Purchase Now  Member price FREE | Non-Member price $50 

Jena is a young and upcoming osteopath with a Bachelor of Applied Science and a Master of Osteopathy. She completed her studies in 2013 at RMIT University in Melbourne, Victoria. She has a personal interest in movement, exercise and communication; an interest which is steering her away from traditional hands-on only management. She currently splits her time across two small clinics in Carlton North and Box Hill North, Melbourne.

About this Course

The Effective Communication module came about following a string of patient comments aimed at Jena, being a small, female osteopath. The expectation that a small or female practitioner is incapable of providing an effective treatment outcome is outdated and needs to be addressed. With the number of female osteopaths on the rise, it is an important message to convey to the public. 

This short module aims to make sure bias, stereotypes and culture don't negatively affect treatments and you learn how to communicate in difficult situations.

The following module is only a small component of the "Effective Communication" topic area. Further modules will be developed in the future.

Estimated CPD hours

15 - 30 minutes

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

Guild Insurance
GuildSuper
BioCeuticals
Australasian College of Sport & Exercise Physicians
Better Pain Management
AHPA
OPC Health
AHPRA
Australian Osteopathic Accreditation Council
MAIC QLD
QLD Worksafe
Victoria University
ESSA
Health Workforce Australia
Wentworth Advantage
VIC Worksafe
London College of Animal Osteopathy
Sleepmaker
TAC VIC
NSW Workcover
Arthritis Australia
OBA
OIA
National Rural Health Alliance
VIVOBAREFOOT
MAC SA
Insurance Commission of WA
NSW SIRA
Workcover WA
NT Worksafe
Brooks Shoes
DVA
Pain Australia
Medicare
Member Advantage
RMIT University
HICAPS
Serenity HLP by Regal sleep
MAIB
Worksafe ACT
FlexEze
SCU
Kymdan
Cliniko
TAS Workcover
SA Worksafe
Associations Forum