Effective Communication with Problematic Patients (M)

Osteopathy Australia eLearning

Content Author: Jena Chang

Purchase Now  Member price FREE | Non-Member price $50 

Jena is a young and upcoming osteopath with a Bachelor of Applied Science and a Master of Osteopathy. She completed her studies in 2013 at RMIT University in Melbourne, Victoria. She has a personal interest in movement, exercise and communication; an interest which is steering her away from traditional hands-on only management. She currently splits her time across two small clinics in Carlton North and Box Hill North, Melbourne.

About this Course

The Effective Communication module came about following a string of patient comments aimed at Jena, being a small, female osteopath. The expectation that a small or female practitioner is incapable of providing an effective treatment outcome is outdated and needs to be addressed. With the number of female osteopaths on the rise, it is an important message to convey to the public. 

This short module aims to make sure bias, stereotypes and culture don't negatively affect treatments and you learn how to communicate in difficult situations.

Estimated CPD hours

15 - 30 minutes

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

Guild Insurance
BioCeuticals
GuildSuper
MAIC QLD
National Rural Health Alliance
Victoria University
AHPRA
HICAPS
Australian Osteopathic Accreditation Council
Pain Australia
Sleepmaker
TAC VIC
OPC Health
VIVOBAREFOOT
Medicare
SCU
Member Advantage
MAC SA
Associations Forum
OBA
NT Worksafe
ESSA
TAS Workcover
Better Pain Management
Serenity HLP by Regal sleep
Workcover WA
Health Workforce Australia
Wentworth Advantage
RMIT University
Kymdan
DVA
MAIB
Brooks Shoes
Worksafe ACT
OIA
VIC Worksafe
Insurance Commission of WA
AHPA
Arthritis Australia
SA Worksafe
FlexEze
NSW Workcover
QLD Worksafe
NSW SIRA