Effective Communication with Problematic Patients (M)

Osteopathy Australia eLearning

Content Author: Jena Chang

Purchase Now  Member price FREE | Non-Member price $50 

Jena is a young and upcoming osteopath with a Bachelor of Applied Science and a Master of Osteopathy. She completed her studies in 2013 at RMIT University in Melbourne, Victoria. She has a personal interest in movement, exercise and communication; an interest which is steering her away from traditional hands-on only management. She currently splits her time across two small clinics in Carlton North and Box Hill North, Melbourne.

About this Course

The Effective Communication module came about following a string of patient comments aimed at Jena, being a small, female osteopath. The expectation that a small or female practitioner is incapable of providing an effective treatment outcome is outdated and needs to be addressed. With the number of female osteopaths on the rise, it is an important message to convey to the public. 

This short module aims to make sure bias, stereotypes and culture don't negatively affect treatments and you learn how to communicate in difficult situations.

The following module is only a small component of the "Effective Communication" topic area. Further modules will be developed in the future.

Estimated CPD hours

15 - 30 minutes

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

BioCeuticals
GuildSuper
Guild Insurance
SA Worksafe
TAS Workcover
NT Worksafe
Wentworth Advantage
Kymdan
Insurance Commission of WA
Better Pain Management
VIVOBAREFOOT
FlexEze
OIA
TAC VIC
DVA
NSW SIRA
MAIB
Workcover WA
OBA
NSW Workcover
VIC Worksafe
ESSA
Worksafe ACT
QLD Worksafe
RMIT University
Health Workforce Australia
AHPA
HICAPS
Serenity HLP by Regal sleep
Sleepmaker
AHPRA
SCU
Pain Australia
Victoria University
MAIC QLD
Member Advantage
OPC Health
Medicare
Brooks Shoes
National Rural Health Alliance
MAC SA
Associations Forum
Arthritis Australia
Australian Osteopathic Accreditation Council