The Importance of Communications in Risk Management

Osteopathy Australia eLearning

Content Author: Guild Insurance

Purchase Now: Member price FREE | Non-Member price $50

Guild Insurance is Osteopathy Australia’s preferred provider of insurance products and supports Osteopathy Australia through the payment of referral fees. For over 15 years, Guild Insurance has been helping to minimise osteopaths' ongoing concerns about being adequately insured. Through their partnership with Osteopathy Australia, Guild understands the osteopathic profession from head to toe, offering tailor-made protection married to invaluable professional services.

About this Module

This module has been created using the experience of managing and analysing osteopathy claims for many years.

At the completion of this module, participants will be able to:

  1. Explain the relationship between communication and patient complaints

  2. Demonstrate appropriate and professional communication

  3. Identify areas for improvements in communication

Estimated CPD Hours

1 hour

Osteopathy Australia Partners

We work with these complementary key organisations as an essential part
of providing high quality healthcare for Australians.

Guild Insurance
BioCeuticals
GuildSuper
Member Advantage
Serenity HLP by Regal sleep
ESSA
DVA
VIC Worksafe
Pain Australia
Kymdan
MAIC QLD
Australian Osteopathic Accreditation Council
NSW Workcover
Australasian College of Sport & Exercise Physicians
SA Worksafe
OBA
AHPA
London College of Animal Osteopathy
VIVOBAREFOOT
Workcover WA
Cliniko
Victoria University
NSW SIRA
OIA
OPC Health
SCU
RMIT University
Medicare
Insurance Commission of WA
Sleepmaker
Worksafe ACT
AHPRA
Health Workforce Australia
Associations Forum
Better Pain Management
HICAPS
Brooks Shoes
NT Worksafe
TAC VIC
TAS Workcover
Wentworth Advantage
FlexEze
QLD Worksafe
National Rural Health Alliance
Arthritis Australia
MAIB
MAC SA