The enormous cost of not listening to your patients

Presenter: Oscar Trimboli

We all hear our patients when they speak to us, but are we listening to them?

In this webinar, you will unlock the following five levels of listening to help you and your practice make an impact beyond words"

• The costs of not listening to patients
• Understand practical techniques to identify what the patient wants, rather than what they say
• How to connect what they say so that they understand you have heard them
• Create a compelling connection between what they say and their treatment plan
• The three things you can implement immediately to make the most impact for your patients and your practice

About Oscar:

Oscar is an expert in Deep Listening, helping people understand how to listen beyond the words. The author of Deep Listening – How to have an impact beyond words and Breakthroughs – How to confront assumptions.

An executive coach and accredited coaching supervisor, Oscar consults to organisations including health practitioners, insurance, pharmaceutical, sporting and universities.

Disclaimer: Content correct at the time of publication.